- Digital Revolution: Hot Product Development Trends 2022 – 2024
- The “King” of Customer Experience: How does MENA region cope with key authentication journey problems between banks?
- Predictions for 2023: Huge Liaison between banking sector and fintechs
- Post-COVID-19 world: How to rationalize your budgets for immediate survival technologies when you shift to remote work?
- Minimum Viable Product (MVP): How to add functionalities to give the investor or a consumer a clear portrait of the product?
- Biometric identification, blockchain and verification: Smart and Safe Onboarding
- Unique Tech Upgrades of 2023: Mobile Banking Trends
- Stablecoins & Decentralized finance: Model of the regulatory perimeter
8th Annual Product Development Excellence in Banking MENA Summit
27 – 28 September 2022 | ONLINE
PAST SPEAKERS
SEE THE PREVIOUS SPEAKERS & CASE STUDIES
Ahmed AL SHIMI
Head of Products, Channels and Business Development
Bharat SUBRAMANIAN
Vice President, Product Head - Retail Liabilities
Sadık BAŞ
Head of Retail Banking Segment Management
Archana NADKARNI
VP Digital Product Lead for KYC and Website
Halil OZCAN
Executive Vice President
CONFERENCE TOPICS 2022
LOOK AT THE TOPICS THAT WERE DISCUSSED
Designed for
Members of board, C-level, Senior/Global Vice Presidents, Directors, Heads of departments from the banking industry involved in:
- Product Development
- Product Management
- Product Implementation
- Cash Management
- Cards Product
- Credit Product
- Customer Analytics
- Wholesale Banking
- Consumer Banking
- Private Banking
- Liability Products
- Wealth Management
- Investment Products
- Products Innovations
- Trade Products
- Islamic Products
- Retail Banking
- E-Channels
- Online Services
- FinTech
- Alternative Distribution
- Channels
- Internet and Mobile Banking
- Digital Transformations
- Business Development
CASE STUDY
Consumer Behaviour During COVID-19 and Beyond
Consumer behaviour changed significantly in 2020. Which changes will be permanent and which ones will revert once COVID-19 has passed? The answers are yet to be seen. From observing consumer behaviour during COVID-19 and the economic impact of shutdowns, we are noticing three guiding principles as we move to recovery:
- A “shutdown” economy is very different from slower economic growth
- Consumer comfort has an outsized influence on recovery
- Sudden shocks lead to innovation and reinvention
In this presentation, I will look at each of these principles in depth, including two new trends in the payments industry.
- A “Shutdown” Economy: Find out how the economic challenges in 2020 and 2021 are different from previous recessions
- Consumer Comfort: Learn about COVID-19’s impact on everything from eating out to shopping
- Innovation and Reinvention: Uncover how the Omni-channel opened the pathway to survival for some merchants
- Contactless Payments: Identify growth in the mobile and Online channels and which surprising demographic group is leading the way
- Consumer Loyalty: Notice the relationship between repeat transactors at a business and merchant recovery time
Ahmed AL SHIMI
Head of Products, Channels and Business Development
Bharat SUBRAMANIAN
Vice President, Product Head - Retail Liabilities
CASE STUDY
Product Development Lifecycle – Challenges and Opportunities
- Product development lifecycle and challenges shaping the product development area in these times of rapid digitalization, increased regulation and changing customer preferences
CASE STUDY
A New Digital Experience for Millenial Customers
Digital is turning finance sector so fast. ON Digital is a neo banking platform built inside Burgan Group. This presentation will explain how to launch a neo bank in a very competitive market like Turkey in one year time frame. How to make it happen.
- Digital Customers & Their Needs
- Growth Strategy: Organic growth and scalability of existing assets
- Value Stream Maps and Design process
- Partnerships and Ecosystem Creation as a part of customer acquisition srtategy
Halil OZCAN
Executive Vice President
Archana NADKARNI
VP Digital Product Lead for KYC and Website
CASE STUDY
Customer as One of the Most Important Aspects in the Banking Field
In this presentation I will talk about how customer experience is being transformed given the technology available at hand.
- Customer is central
- Banks are taking the first step to change customer experience unlike in the past where the push was coming from customer
- Fast paced technology is allowing us to personalize customer experience
CASE STUDY
Data-Driven Affluent Banking in Garanti BBVA
- How Garanti BBVA finds and satisfies its affluent customer base by using advanced analytics such as machine learning and algorithms
- How Garanti BBVA manages its salesforce in order to increase the customer satisfaction and profitability by using customers’ digital footprints and advanced business intelligence tools
Sadık BAŞ
Head of Retail Banking Segment Management
”Very enriching and up-to-date. I really liked the selection of topics & speakers.
– Senior Vice President, Business Process Management, Riyad Bank
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